Shipping Policy

Shipping methods

The following shipping methods are used for Great Lakes Taping Tools orders:

  1. USPS First Class Shipping
  2. USPS Priority Shipping
  3. FedEx
  4. UPS
  5. XPO Logistics

Note: Some items will require signature confirmation for delivery. The customer is responsible either to have someone available at the residence to sign for the package, or to contact the carrier and arrange a pick up.

 

Free Shipping

Individual Items marked "Ships FREE" qualify for free shipping within the continental US.  Some of those smaller items qualify for free First-Class shipping, but can be upgraded to faster Priority shipping at the time of checkout. Shipping rates apply for Hawaii and Alaska.

We also offer:

  • Free First-Class shipping on all orders of $75 that weigh less than 16 oz
  • Free USPS priority, or free FedEx Ground shipping on all orders over $150.

 

Tracking

You will be automatically emailed when tracking information is available. Tracking information will also be stored in your account, when you click on each individual order. For Drop Shipments, it's usually the day after the order ships. On orders that ship direct, tracking information will be made available shortly after the shipping label is generated.

 

Back orders

Some products, or products within a set might be on back order from the manufacturer, or temporaily out of stock. This of course can cause delays in shipment. We have a flagging system in place by the "Add to cart" button, which notifies you of the delay, but allows you to procede with your order with confidence. The back order products you that purchase are considered sold to you out of the incoming inventory that we have coming from the factory, placing you in a pre-order queue based on the time of purchase. If you purchase a tool set which contains products that are on back order, we will ship whatever of your order is in stock immediately, and contact you via email to give you an estimated time of arrival on the remainder of your order. You can also feel free to Contact us if you want any info on estimated lead times prior to placing your order.

 

Drop Shipments

Some items ship directly from the factory or distribution center. The customer is responsible to be at the residence or make accomodations to pick his item up from the carrier that the factory or distribution center uses. 

 

International Shipping

We do not offer a method to ship internationally from our website. However, we can cater to international customers on an individual basis. If you have a need to ship an order internationally, please contact us to make an exception.

Any questions? Contact us.